Student Employment with Resident Systems and Services

Resident Systems and Services, a unit within University Housing, offers a variety of employment opportunities for students studying at the University of Oregon. Please read this entire website so you fully understand each position before you apply. You can apply for these positions using the link at the bottom of this webpage.

Position Overview

While the positions in University Housing are similar, there are some clear differences in their operation that we would like to highlight.

Housing Service Center Assistant - Currently Accepting Applications

Housing Service Center Assistants work at the Housing Service Centers located in Barnhart Hall, Global Scholars Hall, and Hamilton Hall. Their primary focus is serving students who are currently living on campus. The operating hours for the Housing Service Centers are 8:00 a.m. to 10:00 p.m., Monday through Friday, and Noon to 10:00 p.m. on weekends.

View Position Description for Housing Service Center Assistant

Front Desk Student Office Assistant - Not Currently Accepting Applications

The Front Desk Student Office Assistant role works at the University Housing main office in Justice Bean Hall. They focus primarily on working with students not yet admitted to the University, their families and students or customers that walk into the main housing office. The operating hours for the Main Housing Office are Monday to Friday, 8:00 a.m. to 5:00 p.m.

View Position Description for Front Desk Student Office Assistant

Family Housing and University Apartments Desk Assistant - Not Currently Accepting Applications

The Family Housing and University Apartments Desk Assistant works at the Spencer View Center in the Spencer View Family Housing complex. The center is located at 2250 Patterson Street which is on the corner of 24th avenue and Patterson Street in South Eugene. The primary focus in this center is serving residents living in the Family Housing units or the University Apartments. The operating hours for the Spencer View Center are Monday to Friday 9:00 a.m. to 5:00 p.m.

View Position Description for Family Housing and University Apartments Desk Assistant

Housing Events and Resource Office (HERO) Assistant - Not Currently Accepting Applications

The HERO Office Assistant position serves residential students who are utilizing the HERO space in Justice Bean Hall (located in the west courtyard). This position provides service and resources to students as well as assists with the design and creation of a variety of craft projects ranging from posters to advertise events through designing sculptures and other unique creative projects. The operating hours for the HERO are Sunday, Noon to 5:00 p.m.; Monday to Thursday, Noon to 9:00 p.m., Friday Noon to 7:00 p.m.

View Position Description for Housing Events and Resource Office Assistant

Application Instructions

If you are interested in applying for one or more of the roles above, you will fill out a single application and indicate which positions you are interested in. You will have the opportunity to choose which positions you are interested in and then rank your preference for each position. Since not all positions are currently accepting applications, any applications we receive at this time will only be for the open positions.
In order to apply for the position, you will need to respond to five questions. We encourage you to prepare these in advance in a word document, and then copy and paste your answers into the application.

Application Questions

You will need to respond to five application questions. These questions will be reviewed in order to determine whether or not we offer you an interview, so make sure you completely answer the question and best demonstrate your abilities as a candidate. The questions are:

  1. Describe a time when you needed to work, or otherwise operate, in a busy or stressful environment. Please share what made the environment busy or stressful and how you achieved your tasks despite this challenge.
  2. Please describe a time when you needed to complete a task without being provided enough information. How did you determine what you needed to do?
  3. Please share an experience when you spent significant time with someone from a social identity different than your own. What did you learn from this experience and how does it reflect or not reflect your values?
  4. What do you need to consider when communicating with others that you work with, but will not see in person?
  5. Please describe your experience assisting customers with questions that they have. What do you feel is important when helping a customer who has questions?

Each question is limited to 2,000 characters so please be thorough but concise in your responses.

Questions

If you have any questions about the hiring process, you may contact Alex Matiash, Resident Services Manager, by phone at 541-346-7205, or by email at amatiash@uoregon.edu.